Order Return Instructions
We want you to love your Theragun as much as we do. If you purchased from a retail partner please return the item directly to them.
For orders made on our website:
1. All returns must include a Return Merchandise Authorization. To receive your Return Merchandise Authorization, please send us an email at firstname.lastname@example.org. Please be sure to include your name and order number or to include a copy of your original order. We will provide a return address for your merchandise when we send you a Returned Merchandise Authorization.
2. We do not cover the returned shipping costs. We advise that you hold onto your tracking information as we are not responsible for packages lost by the carrier.
3. Once we receive your return, we will process a refund within 2-3 business days. Please note, depending on your banking institution, it may take 5-7 business days for your refund to appear back in your original form of payment once the refund is issued.
4. We are here to help! If you have any questions regarding our Return Process, please feel free to Contact Us